Do you feel comfortable sharing your true opinion about client, resident, patient and family caregiver policies and care?
I recently saw a thread about a "controversial" topic in healthcare and mental health and weighed in. I'll let you try to guess what the topic was (who knows if you...
Several colleagues recently became upset when I suggested that paying a little better, offering more flexibility for employees, and attempting new ways to engage their clients, patients and referral sources could be the answer to their staffing occupancy and customer servicewoes.
One of the most...
Last year, I had the opportunity to intern at a long-term care facility and rehab facility in the middle of the pandemic. I came in eager to learn and work with the senior population—an age group which was new to me. During my time, I learned about how long-term facilities operate and how...
Disrupting The Status Quo of Senior Living: A Mindshift by Jill Aussem-Vitaleis a must-read for anyone hoping to improve service to reluctant customers. The former President & CEO of The Eden Alternative’s book is a humble account of the lessons she’s learned after several decades...
