Three Service Lessons Everyone Can Learn From Disrupting The Status Quo of Senior Living
Jul 27, 2021
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Disrupting The Status Quo of Senior Living: A Mindshift by Jill Aussem-Vitaleis a must-read for anyone hoping to improve service to reluctant customers. The former President & CEO of The Eden Alternative’s book is a humble account of the lessons she’s learned after several decades of senior living l...