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Providing Great Senior Living Service During The Great Resignation Oct 16, 2023

Have you experienced inferior service during the last few years?  Maybe you ordered a new dining room table, or washer and dryer and were told there were going to be massive delays. Perhaps you went to your favorite restaurant and couldn’t get in for dinner because they closed earlier...

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A Bad Experience I Had In A Health Setting And How The Organization Could Have Done Better by Guest Blogger Matthew Ruchie Nov 10, 2022

About a week ago, I went to my physical therapy fitness center to work on regaining some knee strength following a torn meniscus injury.  Going to the gym is often an oasis for me.  It allows me space and time where I can work towards my fitness and physical therapy goals without...

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