Last year, I had the opportunity to intern at a long-term care facility and rehab facility in the middle of the pandemic. I came in eager to learn and work with the senior population—an age group which was new to me. During my time, I learned about how long-term facilities operate and how...
INTERESTED IN COACHING WITH JEN?
Book A 15 Minute Complimentary Call To See If Borrowing Jen's Brain Is Right For You!
All Categories age diversity assisted living marketing bedside manner better reviews brightview senior living burnout burnout; caregiver satisfaction ce course ce credits ceu cle compassion fatigue continuing education continuing education marketing events covid-19 policies customer experience customer service customer service in healthcare customer service; hospitality; hateful to grateful cx disrupting the status quo of senior living doctor doctor's office family caregiver flexible work free ceu free continuing education generations gig economy great resignation hateful to grateful healthcare healthcare executive healthcare leader healthcare leaders home care hospital hospitality in-person marketing events jill vitale-aussem mandates mental health millennials pandemic patient engagement patient experience personality disorders physical therapy physician's office recruitment referral sources resident experience retention science sehior living senior living senior living leaders senior living marketing staffing staffing problems staffing shortage vaccine