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Providing Great Senior Living Service During The Great Resignation Oct 16, 2023

Have you experienced inferior service during the last few years?  Maybe you ordered a new dining room table, or washer and dryer and were told there were going to be massive delays. Perhaps you went to your favorite restaurant and couldn’t get in for dinner because they closed earlier...

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Happier Employees and Residents: Less Stress for You Aug 03, 2023

As a senior living executive, it’s likely that one or more of these questions stress you out on a daily basis:

  1. Do I have enough quality staff to care for my residents?
  2. How is my occupancy?
  3. What can my team do to reduce resident and family complaints?

Senior living residents and their...

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Are You a Source of Stress for Your Team? Oct 30, 2021

Those working in the health, senior living and mental health arena are beyond exhausted because of the pandemic, ever-changing Covid-19 policies, and a revolving door of mandates.  Prior to March 2020, they were already struggling with an elevated level of burnout.  But are you another...

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