Boost Profits & Outcomes With
Happier Healthcare Customers*
*Patients. Clients. Residents. Consumers. Guests. Members. Family Caregivers. Referral Sources. Subscribers. Partners. AND whatever other creative terms you use at your healthcare or senior living organization to describe those you serve!
As featured in:
Watch Jen's Virtual and Onsite Keynote Preview Videos!
Letting Go: What We Need to Release to Make Seismic Shifts in Staffing and Service
Hateful to Grateful: Elevate The Patient Experience for Stressed Healthcare Customers!
Creating A Caregiver Inclusive Culture
Reducing Stress = Better Clinical Outcomes
Is this you?
≫ Do you want to become the first choice of reluctant clients, patients, and caregivers?
≫ Do you want a waiting list of clients who feel lucky that they “get to” work with your organization?
≫ Would you like more referrals and less negative reviews on social media and other surveys?
≫ Are you exhausted trying to please clients who always seem to be “difficult”?
Did you answer yes to any of the above questions?
⇩
Jennifer L. FitzPatrick & the Jenerations Health team can help!
If you provide any service on the healthcare continuum you know the value you offer and how much your clients and customers need you.
BUT…
While you may provide an amazing, necessary service, prospective and existing clients are not usually looking forward to working with you!
Needing an assisted living, home care provider, hospital or other healthcare service is never fun! It’s certainly not like buying a new pair of shoes or splurging on a nice dinner out. When your customers need you, they are stressed, tired, worried and have a big problem on their hands. Often they have been caught off guard by this problem and feel alone, unsure if anyone understands what they are experiencing and if anyone can help them.
Even though your clients don’t want to need you, THEY DO!
What happy customers say about Jenerations:
“Jennifer was a hit for both days of our virtual conference! She took the time to survey our membership and engage in deep-dive conversations prior to the event so she could best meet our audience’s needs. If you are looking for a high-energy, high-content speaker, she is a great choice.”
--Doreen Napoli
Education & Events Planner
Connecticut Association for Healthcare at Home
"Jennifer was the keynote speaker for our annual conference which transitioned to a virtual format because of the global pandemic. Jennifer truly understood the challenges our industry was facing during this crisis and made significant customizations to her keynote speech so it would be as relevant as possible. In order to best engage our members in this new virtual format, Jennifer went above and beyond what her initial speaker agreement called for. She surveyed our members about their feelings about the pandemic, created a teaser video to build excitement for our event, and wrote an original follow-up article to further assist members with their specific challenges. The feedback for her keynote and breakout sessions was all positive and clearly addressed our members' craving for understanding and being heard. If you want a speaker who is flexible and truly interested in helping you inspire your members during this challenging time, Jennifer is an excellent choice."
--Diana Martinez
President & CEO
Texas Assisted Living Association
"Jennifer FitzPatrick spoke at the NYSHFA | NYSCAL Annual Conference on Tuesday, May 9, 2023. Our members highly rated Jennifer’s presentation on how to improve recruitment, retention and how to enhance the customer experience. She is a very engaging speaker, easy to work with and took the time to meaningfully engage with our exhibitors and sponsors. She had an overall rating of 4.42 out of a possible 5. Additional comments were: “Loved it!” “Very engaging” “Engaging!”
--Scott Jackson, CMP, Director of Education & Conference Planning, NYSHFA/NYSCAL
Here’s how we can help!
Continuing Education and Family Caregiver Events
Borrow Jen's Brain JENerous Advisor Services
JENerous Conversations, Consultations and Coaching services with Founder Jennifer L. FitzPatrick, MSW, CSP (Certified Speaking Professional)
Keynote Presentations
Want To Discuss How Jennifer & The Jenerations Team Can Help?
⇨ Customized keynote speeches on creating partnerships with clients who need you but wish they didn't please reach out to: [email protected] or call 443-416-7710
⇨ Complimentary 15 minute exploratory call to discuss if Jennifer can help you or your organization through coaching or consulting.
⇨ For continuing education or family caregiver events please contact [email protected] or call 443-416-7710
