Is Your Organization Waiting for Everything to Go Back To Normal?Sep 06, 2023
Several colleagues recently became upset when I suggested that paying a little better, offering more flexibility for employees, and attempting new ways to engage their clients, patients and referral sources could be the answer to their staffing occupancy and customer servicewoes.
One of the most significant challenges I've seen in healthcare and senior living has been the reluctance of some organizations and leaders to accept that things are not going back to the way they were before the pandemic and Covid-19 policies. This mindset challenge has been problematic for those trying to fill jobs with quality candidates while improving the experience for patients, clients, residents and family caregivers.
What do you think? If you've embraced a new mindset since Covid19 policies and the pandemic. How has it helped you? Or how do you see staying stuck in old ways holding organizations back?
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